Roshambo Replacement Guarantee

Two children with eyeglasses and a replacement guarantee logo on a blue sky background.

PRESCRIPTION EYEGLASSES
We offer a little extra peace of mind to your prescription glasses with our Premium Lens Protection upgrade. It includes enhanced protection for everyday wear plus a one-time replacement within the first year if your glasses are scratched or broken. We’ll remake your pair using the same frame and prescription from your original order.

If you added this coverage and are ready to start your claim, please reach out to us at helpme@roshambo.com with your order number. Please note, this protection does not cover lost glasses or prescription changes.

POLARIZED SUNGLASSES
We hate when sunglasses lenses get lost or scratched! If twisted at an awkward angle, it is possible for lenses to pop out of your shades. Have no fear! The lens is shatter resistant, so it is still safe for kids (and babies!) on its own. It is also extremely easy to pop back in to place (watch our video).

But if you happen to lose a lens or even just scratch a lens, we've got you covered: we offer replacement lenses! All you pay for is shipping. We can’t have those eyes unprotected! 
Use code "oneeyedwilly" at checkout to get polarized (gray) replacement lenses for free whenever you need them, and $5 off mirrored polarized lenses. 
We offer a maximum of two sets per lens variant allowed per checkout. 

If you have any questions, please email us at helpme@roshambo.com