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Frequently asked questions
What type of lens is used in the Universal Prescription Insert?
The Universal Prescription Insert features a Clear Polycarbonate Lens, providing clarity and protection for young skiers and snowboarders.
How do I submit my prescription for the insert?
You can upload a copy or photo of your prescription before checking out. If your prescription lacks Pupillary Distance (PD), you can email us a photo for measurement.
Are there any prescription limitations for the insert?
Yes, we cannot fill prescriptions with Sphere power over +7.00/-8.00 or Cylinder power over +/- 4.00.
What is the guarantee policy for the prescription glasses?
We guarantee that the prescription glasses will match your provided prescription, or we will fix it free of charge. We also offer a full damage replacement guarantee for the first year.